Events

While you stay tuned for the 2017 events schedule, check out the amazing events from the 2016 show.

Monday, May 30, 2016

Retailer Arrival
All Day


Cocktail Welcome Reception
8:30 pm – 10:30 pm
Skyfall Lounge, DELANO

After dinner on your own, join us for spectacular views, cocktails and dessert as we kick-off LUXURY 2016 with industry friends and colleagues in this brand NEW venue.

All access badge holders only.

Sponsored by:
Sponsored by JCK

Tuesday, May 31, 2016

Exhibitor Breakfast
7:30 am – 8:30 am
LUXURY (Mandalay Bay and Oceanside Ballrooms)

New this year, LUXURY Exhibitor Breakfast will be located in the Mandalay Bay and Oceanside Ballrooms. Breakfast options will be conveniently close to your booth allowing for ample set up time, seating will be located in Oceanside Ballroom.


Retailer Breakfast Kick Off:
Opening Ceremony and Retailer of the Year Preview
8:45 am – 10:00 am
LUXURY, Oceanside Ballroom

Join us as we kick off LUXURY 2016 at our NEW Ballroom Opening Ceremony! Be there for the ribbon cutting at 8:45 AM. Breakfast will be located in the LUXURY, Oceanside Ballroom, giving you early access to our wonderful new space with time to network with colleagues, learn about our Retailer of the Year nominees and explore these new brands.


Salons Open
10:00 am – 6:00 pm*
*Oceanside Ballroom, 9:00 am – 6:30 pm (Extended hours Tuesday only)

New for this year, INTERVISION at Elite Enclave will showcase a three-dimensional experience of the future of retail for high-end jewelry stores. The dynamic environmental concept will offer a glimpse into what will drive retailers to success in the decades to come—a seamless and inspiring integration of thoughtful brand curation and innovative service providers who will play an integral role in the future of jewelry retail and commerce.


LUXURY Luncheon
11:30 am – 2:30 pm
LUXURY Dining Salons, (Surf, Lagoon, and Oceanside Ballrooms)

Enjoy a sit down meal in one of our curated LUXURY Dining Salons or grab a gourmet sandwich or specialty salad at various grab-and-go locations, easily accessible on the salon floor.


Afternoon Snack & Cocktail Hour
4:30 pm – 5:30 pm
LUXURY Ballrooms
(Mandalay Bay and Reef Ballrooms)

Sponsored by: American Gem Society


NEW! LUXURY Afternoon Kick-off Party
4:30 pm – 6:30 pm
LUXURY, Oceanside Ballroom

Join us as we celebrate all things LUXURY in the new Oceanside Ballroom. Salon exhibits in Oceanside will stay open an extra half hour during this event for browsing and exploring the new brands featured in Oceanside.


Dine Out
6:30 pm – 9:30 pm
Select Mandalay Bay campus and Aria restaurants

Enjoy dinner out with industry friends and colleagues on the strip. Your dine-out voucher can be picked up at the LUXURY concierge desk.

All access badge holders only.


Late Night Lounge
10:00 pm – 12:00 am
minus5° Ice Bar, Located inside
The Shoppes at Mandalay Place

After dinner come back together to enjoy the coolest, one-of-a-kind experience as you step out of the Las Vegas heat and into the largest ice bar in the US! For those who don't want to brave the cold, mingle in a non-ice bar. Appropriate outwear will be provided.

All access badge holders only.

Wednesday, June 1, 2016

Exhibitor Breakfast
7:30 am – 8:30 am
South Seas Ballroom, Level 3


Jack MitchellRetailer Breakfast and Keynote
8:30 am – 10:00 am
South Seas Ballroom, Level 3

Keynote speaker: Jack Mitchell, HUG LLC

Chairman of Mitchell's Stores and Wall Street Journal Best Selling Author – Jack Mitchell, joins LUXURY on Wednesday, June 1 as he provides his expert insight into making business personal with the LUXURY community. Jack will share the blueprints to personalizing relationships that drives successful business to your store.


Salons Open
10:00 am – 6:00 pm


LUXURY Luncheon
11:30 am – 2:30 pm
LUXURY Dining Salons, (Surf, Lagoon, and Oceanside Ballrooms)


Afternoon Snack
3:00 pm – 4:00 pm
LUXURY Ballrooms
(Mandalay Bay, Oceanside, and Reef Ballrooms)

Sponsored by: American Gem Society


Cocktail Hour
4:00 pm
LUXURY Ballrooms (Mandalay Bay, Oceanside, and Reef Ballrooms)


Matt NathansonEvening Networking Gala & Late Night Celebration
7:00 pm – 12:00 am
South Seas Ballroom, Level 3

Join us for a can't-miss night of networking, cocktails, a sit down dinner and dancing with the LUXURY community featuring entertainment headliner, Matt Nathanson.

The evening will continue (10:00 pm – 12:00 am) with a late night dance party with special host, DJ Cory.

All access badge holders only.

Thursday, June 2, 2016

Exhibitor Breakfast
7:00 am – 8:00 am
South Seas Ballroom, Level 3


Retailer of the Year

2015 Retailer of the Year Winner, J.R.Dunn Jewelers

Retailer Breakfast and Retailer of the Year Awards Ceremony
8:00 am – 9:00 am
South Seas Ballroom, Level 3

This morning we'll honor the retailer who is committed to excellence in their store(s), exemplifies "luxury" and the 2016 award theme of "personal touch" as we name the 2016 LUXURY Retailer of the Year Award recipient.

The 2016 Retailer of the Year will receive the following:

  • $5,000  Harmon Credit towards the production and printing of any of their offerings.  The credit is good for up to one year.
  • $200 Mandalay Bay Resort and Casino Gift Card
  • Meet and Greet with 2016 Rocks the Beach Headliner: Train (Valid for 2 people)

  • Harmon

Frances JonesLUXURY & JCK Talks Keynote
9:00 am – 10:00 am
South Seas Ballroom, Level 3

Keynote speaker: Frances Jones, Cole Media Management

Nominated as a Top 5 Speaker in Communication, Author, Frances Jones will discuss her tools into making business personal with the LUXURY community. Frances will share learnings from her book, "10 Things You Can Do Today to Wow Tomorrow." Including how to incorporate the 12 most persuasive words in the English language, techniques for inter-office conflict resolution, how to read others' body language to decode unspoken agendas and achieve your objective, and more details tailored to our high-end jewelry community.


Salons Open
10:00 am – 6:00 pm

LUXURY Watch
Open today through Sunday, June 5 to explore elite timepieces, in the Oceanside Ballroom.

First chance to get early access tickets to JCK Rocks the Beach at the LUXURY Concierge Desk. Present your LUXURY Badge.


LUXURY Luncheon
11:30 am – 2:30 pm
LUXURY Dining Salons, (Surf, Lagoon, and Oceanside Ballrooms)


Afternoon Snack
3:00 pm – 4:00 pm
LUXURY Ballrooms
(Mandalay Bay, Oceanside, and Reef Ballrooms)

Sponsored by: American Gem Society


Cocktail Hour
4:00 pm
LUXURY Ballrooms (Mandalay Bay, Oceanside, and Reef Ballrooms)

Friday, June 3, 2016

Salons Open
9:30 am – 6:00 pm


LUXURY Luncheon
11:30 am – 2:30 pm
LUXURY Dining Salons (Surf and Oceanside Ballrooms)


Afternoon Snack
3:00 pm – 4:00 pm
LUXURY Ballrooms (Mandalay Bay, Oceanside, and Reef Ballrooms)


Cocktail Hour
4:00 pm – 5:00 pm
LUXURY Ballrooms (Mandalay Bay, Oceanside, and Reef Ballrooms)

Saturday, June 4, 2016

Salons Open
9:30 am – 6:00 pm


LUXURY Luncheon
11:30 am – 2:30 pm
LUXURY Dining Salons (Surf and Oceanside Ballrooms)


Afternoon Snack
3:00 pm – 4:00 pm
LUXURY Ballrooms (Mandalay Bay, Oceanside, and Reef Ballrooms)


Cocktail Hour
4:00 pm – 6:00 pm
LUXURY Ballrooms (Mandalay Bay, Oceanside, and Reef Ballrooms)

Sunday, June 5, 2016

Salons Open
9:30 am – 6:00 pm


LUXURY Luncheon
11:30 am – 2:30 pm
LUXURY Dining Salons (Surf and Oceanside Ballrooms)


Afternoon Snack
3:00 pm – 4:00 pm
LUXURY Ballrooms (Mandalay Bay, Oceanside, and Reef Ballrooms)


Cocktail Hour
4:00 pm – 5:00 pm
LUXURY Ballrooms (Mandalay Bay, Oceanside, and Reef Ballrooms)


JCK Rocks the Beach Featuring TrainJCK Rocks the Beach with Train
8:30 pm – 11:00 pm
The Beach at Mandalay Bay
Reserved LUXURY & Swiss Watch seating at cabanas 8, 9 & 10.

Get ready to celebrate in the sand and surf with this can't-miss industry party!

*Ticket required for admittance. Ticket centers open during LUXURY, (Thursday, Friday, Saturday and Sunday) at the LUXURY concierge, one ticket per badge (limited availability). First-come, first served. Badge and Photo ID required for pick-up. No re-entry allowed.

Monday, June 6, 2016

Salons Open
9:30 am – 4:00 pm


LUXURY Luncheon
11:30 am – 2:30 pm
LUXURY Dining Salons (Surf and Oceanside Ballrooms)

Jack Mitchell

Jack MitchellJack Mitchell is Chairman of the Mitchell Stores (Mitchells/Richards/Wilkes/Mario's), a three-generation family business that operates men's and women's specialty stores in Connecticut, New York, California, Washington and Oregon that are nationally renowned for their personal service touches and strong relationships. Jack himself has been recognized as one of the top ten retail visionaries of his time by the Daily News Record, one of the most widely read retail trade publications in the country.

After completing a B.A. at Wesleyan University in 1961 and an M.A. at the University of California-Berkeley, Jack joined the family business, Ed Mitchell, Inc., which was founded by his parents, Ed and Norma, and later became Mitchells of Westport.  In 1995, Mitchells acquired Richards, the leading men's clothing store in Greenwich, Connecticut, and in 2006, added Marshs of Huntington, Long Island, to the group.  In December of 2009, they also proudly acquired Wilkes Bashford in San Francisco and Palo Alto, California.

Under his leadership, the Mitchell Stores have become well known for employee engagement and longevity and providing exceptional customer service and high quality merchandise in an exciting, friendly, and visually dynamic atmosphere.  Jack is an active leader on the floor listening and learning along side his brother Bill, wife Linda, his three sons and three nephews.

In 2003, Jack Mitchell launched a "second career" as a speaker and author.   His first book, Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results, was a Wall Street Journal best seller and received rave reviews in the New York Times.  In addition, it was endorsed by Warren Buffet on the cover with the following quote:  "It's a gem.  I wish everyone at Berkshire would follow his advice – we would own the world."   In April, 2015, a revised and updated version of Hug Your Customers was released.  In 2008, Jack published his second book, Hug Your People:  The Proven Way to Hire, Inspire, and Recognize Your Employees to Achieve Remarkable Results where he illustrates a business blueprint to personalize relationships to drive success and achieve greater satisfaction at work.

Jack has become known as a passionate enthusiastic public speaker, keynoting at over 200 events for corporations including Morgan Stanley, Conde Nast, Payless, Nike, Starbucks, Wells Fargo, Luxottica and Harvard University addressing audiences of all sizes and reaching over 50,000 people globally with Hug Your Customers/Hug Your People presentations.   Jack has appeared on The NBC Today Show, and Kudlow & Cramer TV show as well as numerous radio interviews and online and print articles.   Jack has been quoted in national magazines as a customer service and management leadership expert.  In April 2005, INC Magazine listed Jack as one of the 26 Entrepreneurs We Love.

Jack shares with his family a number of Community leadership Awards from the Anti-Defamation league, The Menswear Division of UJA-Federation of New York, and Sacred Heart University.  Jack is on the Yale Cancer Board, a Trustee at the Greenwich Hospital, and is an Executive in Residence at the Columbia University School of Business.

Frances Jones

Frances JonesFrances Cole Jones is the author of "How to Wow: Proven Strategies for Selling Your (Brilliant) Self in any Situation" and "Wow Your Way into the Job of Your Dreams"; she is also the creator of "Interview Wow": an app for the iPhone and iPad.

Forbes.com voted Frances' blog, www.francescolejones.com, one of the top 100 websites for women. Speaking.com voted Frances one of the top 5 speakers in Communication. She is an etiquette expert for e-how, a job interview expert for About.com and a body language expert for The Insider.

Frances founded her company, Cole Media Management, in 1997.  The company's focus is on helping clients catch their customer's attention and keep their trust.

CMM clients have appeared on The Today Show, Good Morning America, C-SPAN, CNN, The Charlie Rose Show, E Entertainment, Oprah, Project Runway, Top Chef and others. Clients' print interviews have appeared in publications including The Wall Street Journal, The New York Times, Forbes, Newsweek, etc.

LUXURY 2017

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